1. Information We Collect

We may collect the following types of information:

a. Client Information

Business name, contact information, and billing details.Customization details provided for the AI Receptionist service.

b. Call Data

Metadata of calls (e.g., date, time, duration).Transcriptions and content of calls handled by the AI Receptionist, if applicable.

c. Technical Data

Information about devices used to access our services (e.g., IP addresses, browser types).Log files related to the performance and usage of the service.

2. How We Use Your Information

The information collected is used for the following purposes:

Service Delivery: To configure, customize, and operate the AI Receptionist service.Communication: To contact you regarding your subscription, service updates, or technical support.Improvement: To enhance our services, including troubleshooting and performance optimization.Billing and Administration: To process payments and manage your account.

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Data Retention

Call-related data and transcriptions (if applicable) are retained only as long as necessary to provide and improve the service.Once your subscription is terminated, we will delete or anonymize all identifiable data within 30 days unless required to retain it for legal or regulatory purposes.

4. Sharing of Information

We may share your information in the following situations:

Service Providers: With trusted third-party vendors necessary for service delivery, such as payment processors or hosting providers.Legal Compliance: To comply with legal obligations, court orders, or governmental requests.Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption, access controls, and secure storage. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Responsibilities

Do not share sensitive personal or business information with the AI Receptionist beyond what is necessary for call handling.Ensure that your employees and staff are aware of how the AI Receptionist service operates.Promptly report any suspected data breaches or unauthorized access to our support team.

7. Limitations and Disclaimers

The AI Receptionist service is provided on a subscription basis and may involve processing sensitive or confidential data. While we take reasonable precautions, we are not liable for damages arising from unauthorized access, misuse, or technical errors.We recommend forwarding calls from your business number to the AI-provided number rather than using the AI number as your primary business contact.

8. Third-Party Services

Our service may integrate with third-party systems for enhanced functionality. Veebar Tech is not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies separately.

9. Your Rights

Depending on your location, you may have the following rights regarding your data:

The right to access, update, or delete your personal information.The right to restrict or object to certain types of data processing.The right to lodge a complaint with a data protection authority.

To exercise these rights, contact us at [Insert Contact Email].

10. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be communicated to you via email or through our website. Continued use of our services after changes are made constitutes acceptance of the revised policy.